I noticed my battery indicator light was on. I stop at the parts store, They check it out( for FREE) and said it was most likely my alternator and to have it checked by a mechanic. So I stopped by Gary Sapp Automotive to have it verified. $58 later they told me the same thing the Parts house told me for FREE. Then, that it it would cost over $600.00 to replace the unit. NO WAY. I went online ordered the replacement unit, went to the parts house picked it up, drove home , removed 2 electrical connections and 3 capscrews, removed the old unit, put the new unit in place installed the 3 screws and 2 electrical connections. Done less then 1 1/2 hours and $200, How does Gary Sapp Automotive get off charging the price's he does?
Mr Graham, I hate that you don't like our pricing. I don't have big corporate pockets backing me up and all my guys work to be paid. We install the best parts we can find, and price our services to be able to make a good living. Thanks so much for trying us, but at no point have we ever told anybody we were a discount retailer, or discount installer, or that we match prices. I hardly think this warrants a 1 star review because you didn't like our price. We are a traditional brick and mortar facility that you actually get to see a person at. We prefer to install parts from people that we can actually see and talk to in person. Not to mention we supply a warranty on parts and labor. At no point were you forced to have us install the part or asked to pay for anything other than the service you were quoted and we provided. Thanks for stopping in, and I am surely glad you were able to fix your truck.
- Gary Sapp Automotive