Heart and Cross
5

Great and very efficient service. It may take a while to get an appointment, but did a great job when they got to it.

Thank you for the awesome review, George. We thank you for your business and look forward to working with you again in the future!

- Gary Sapp Automotive
5

Brought my car to Gary Sapp Automotive over night and expressed my urgency to be fixed due to an upcoming cross country trip and they fixed my car in perfect timing and even waited for me to get off work after hours to pick up my car. Very professional and great over the phone.

Thank you for the 5 stars, Charnel! We are so happy you were satisfied with our work. Our number one priority is to make sure our customers vehicles are safe to drive, whether your driving cross-country or your daily route. We thank you for your business and look forward to working with you again in the future!

- Gary Sapp Automotive
5

I'm newer to the area, and it's hard to find a good trusty mechanic these days (so it seems anyway). Gary and his staff did an awesome job taking care of my needs - getting me in with a time crunch before a road trip to have my vehicle serviced and new tires. They did an excellent job, and offered reasonable prices with a number of options for me to choose from. Don't think I'll take our family vehicles anywhere else, they set the bar pretty high at Gary Sapp Automotive!

Wow! Thanks for that awesome review, Crystal! We appreciate your continued business and look forward to working with you again in the future!

- Gary Sapp Automotive
5

If you ask around Pensacola who’s the Best in auto repair, Gary Sapp is the first one mentioned & top of mind...for good reason. Every time I visit the shop, I see something else that they fix besides cars (RVs, commercial vehicles, little trucks, big trucks, vans of all types). The owner is hands on and has dozens of certifications. This place can obviously fix anything & everything. I get the oil changed on my suv here but feel 100% confident the man can fix anything. Wouldn’t go anywhere else at this point. They also are down to earth and not pretentious, what you see is what you get. Nice people

Thanks Stephanie for that amazing review and kind words! We are so happy you are pleased with the work we do. It's customers like you that make what we do worthwhile. We look forward to working with you again in the future.

- Gary Sapp Automotive
5

Quick and easy to deal with and fast at getting your car out the first time. Friendly staff and won't give you a run around trying to get more money out of you

Wow, Thanks Jessica for the awesome review! We appreciate your continued business.

- Gary Sapp Automotive
1

I am not one for reviews. I am a triple A member and unfortunately Gary Sapp Automotive's TRAVIS SMITH was the scheduled driver to come get me because of a flat tire. Let me tell you, if you want an unprofessional driver, with a terrible attitude and someone to make you feel like its your fault you had a call then GARY SAPP AUTOMOTIVE IS THE PLACE FOR YOU. The truck driver called me 15 minutes after the triple A call was placed and was upset because “he would have to put his lunch on hold to come get me”. I then wait 2 hours for the truck driver to get there and when he does he does not acknowledge me at all.. so I say “hey how are you?” He then gets out of the truck and says “what did you just say to me?” I repeat what I said, and he says “ you want to try that again or do you want me to leave you?” I respond and say “no I don’t want you to leave I have been waiting 2 hours for you to get here.” He then gets in the tow truck and leaves and I am left stranded in a parking lot for 4 hours. I will NEVER use this company.

We are sorry you had a bad experience, Carly. We are contracted by AAA and we have to follow the mandatory protocol for each call and have to take the calls in the order that they provide for us. We get to each call as quick as we can after we have left the previous one. We deeply apoligize for any inconvienence this may have caused you. We want all of our customers to have a good experience and we will use your feedback to learn and improve for the future.

- Gary Sapp Automotive
5

Needed to have my car serviced they were helpful and knowledgeable as to what needed to be done. The cost was very reasonable. I will be back and recommend them highly.

Thank you for your glowing review, Deborah. We are so happy you had a great experience with us. We appreciate your business and look forward to working with you again.

- Gary Sapp Automotive
5

We use Gary Sapp for maintenance on all our vehicles. They are very trustworthy and helpful and always do a great job! Very dependable and great service every time we use them.

Thank you for taking the time to give us such a great review, Angela. We appreciate your continued business.

- Gary Sapp Automotive
5

Thank you so much for getting our flower shop fleet ready to use for deliveries at Valentine’s Day !!! Gary, you and your staff are amazing !!

Wow Thank you for that amazing review, Deborah! We know how important it is to have your fleet on the road and running efficiently for your business. Thank you for your continued business.

- Gary Sapp Automotive
5

Gary Sapp Automotive worked on my Yukon installing an airside conversion kit. They did a. Amazing job! I definitely recommend them for all my vehicle maintenance!

Wow thanks for the 5 stars and recommendation, Chris. We appreciate your continued business.

- Gary Sapp Automotive