This company ripped me off. They told me my vehicle was fixed and ready to go. I picked it up and it ran just as before. The only thing that was different was my pocket was $1800 lighter. He promised to make it right, and I walked away the second time $1200 lighter and still no working vehicle. He is not answering my calls and not trying to make this right. Gary Sapp is a money pit.
Kate, We are sorry that you feel that way. When Brian left that Friday it was with the understanding that if he was still having issues after he put the cap and rotor on he would return the car, I would look at it, and if it was something we repaired we would warranty it. If it was something additional I would work with him. To date I have not heard back from him, nor has he returned my calls. It seems to me that he isn't returning calls. I can not fix what isn't here. If you will bring it back up here we will be happy to look at it again.
- Gary Sapp Automotive