5

I needed a tow but didnt have a ride back to my car. James Mercer came and picked me up and even pointed me in the right direction as to what was wrong... He was very professional and friendly... Id highly recommend their service to anyone.

5

great guys very helpful quick and the job is done right! you need anything done to your car or truck call Gary!

5

Gary Sapp Automotive has been sent by AAA to assist me on two occasions. They are always quick to respond, courteous, honest and helpful. A SPECIAL shout out to Cory, who came to my rescue today. He went above and beyond the call of duty to make a stressful situation much easier to deal with. Give that guy a raise!

5

The two young men who were dispatched through AAA to fix a blown tire were awesome. Great rescue guys!!!

5

My motor home broke down in Pensacola, it’s the 4th of July week and everything is packed! A couple of people thought it was the fuel pump, that would mean I needed a shop that could drop my fuel tank! I called many and finally Ryan at Gary Sapp’s said sure! So AAA towed it over from Milton, Fl. July 2nd it was towed over! Even with the holiday and everyone else’s jobs they got mine done Thursday evening! Didn’t need a fuel pump after all! Yes! They went above and beyond the call of duty and I, my daughter and our fur babies are so thankful! I highly recommend this shop to all I speak to! We are picking up our home this afternoon and making our way to beautiful Colorado! Thanks again to all at Gary Sapp Automotive! I appreciate you all! Linda Thompson!

5

I am so happy to find a mechanic shop I can trust! There guys are honest and dependable. They even have 24 hour towing. They got strait to the problem, no fluff, and were mostly concerned about making sure my vehicle was safe for me to drive. They even called to check on me and my car after they had completed the service! Their customer service and honesty really sets them apart from anywhere else I've ever been. I recommend them to everyone.

Thank you so much for your kind words, Kalyn. We really appreciate you taking the time out to share your experience with us. Our number one priority is the safety of our customers, and giving them peace of mind.

- Gary Sapp Automotive
5

We had to call AAA today when our car wouldn’t start while in FL on vacation from MO. We are so thankful Gary Sapp Automotive was the contacted representative for our service. They were on site within 10 minutes, had the car started, ran a thorough diagnostics test to be sure we would be safe to take it out and it would start again; no charge! They will have my business if I ever need them and my recommendation to anyone traveling this way who might need help! Thanks for being so helpful, honest and quick to respond!

5

Great repair shop

Thank you for your review Junior! We appreciate your continued business.

- Gary Sapp Automotive
1

This company ripped me off. They told me my vehicle was fixed and ready to go. I picked it up and it ran just as before. The only thing that was different was my pocket was $1800 lighter. He promised to make it right, and I walked away the second time $1200 lighter and still no working vehicle. He is not answering my calls and not trying to make this right. Gary Sapp is a money pit.

Kate, We are sorry that you feel that way. When Brian left that Friday it was with the understanding that if he was still having issues after he put the cap and rotor on he would return the car, I would look at it, and if it was something we repaired we would warranty it. If it was something additional I would work with him. To date I have not heard back from him, nor has he returned my calls. It seems to me that he isn't returning calls. I can not fix what isn't here. If you will bring it back up here we will be happy to look at it again.

- Gary Sapp Automotive
5

Broke down in Milton and got towed her while in town for a festival. They fixed my car and found another major problem as to why the belt was falling off. Friendly staff and clean professional office. Glad they were the recommended AAA certified place. Even called a few days later to check in and make sure I made it safely home.

Thank you for taking the time to review us Mandy! We were happy to get you back on the road again safely. We ensure that our commitment to quality does not end when we hand over the vehicle to the customer.

- Gary Sapp Automotive