5

Forgot the 5 star rating on the first Review... Sending a copy of the original comments: EXCELLENT/ RELIABLE SERVICE... Well pleased .. will keep as my Primary repair shop for service to my car! Courteous staff is very important.. keep up the excellent work!

5

I want to thank the guy I can’t remember his name but he was very professional on the phone and was willing to drop what I was doing to give me a quote on fixing my car today. Any service work I need from now on will be going to Gary Sapp!!! I can’t thank you all enough.

Thank you, Allen! Thank you for your kind words and 5-star review! We take great pride in the work we do and the service we provide so we're happy to hear that showed through, even if just through a phone call. We look forward to being of service to you - please reach out with any and all questions!

- Gary Sapp Automotive
5

I had two excellent experiences with Gary Sapp Automotive. The first was when my car needed to be towed. Before towing he took a look at my car and was able to diagnose the issue, unlike the shop I was regularly using. After that experience, I decided to just take my car to them the next time instead of going back to the other shop in the area. GSA was able to determine the issue pretty quickly, Ryan was kind enough to go over the needed repairs in detail, and then they finished the repairs a lot earlier than estimated. I highly recommend them and the next time I need someone to look at my car, I now know exactly who to call.

Thank you for the amazing review, Judson! We pride ourselves on the services we provide and we're glad that you have had great experiences at our shop. We welcome any further feedback you may have and we hope to see you soon for any auto repairs you need!

- Gary Sapp Automotive
5

Gary Sapp Automotive is absolutely the BEST tow truck and mechanic shop you will find in Pensacola!!! I fully trust these guys with my vehicles and they have absolutely the BEST tow truck drivers!!! Travis and Randy are so very well mannered and kind, they go above and beyond their call of duty to help out people in their community!!! I HIGHLY RECCOMEND GARY SAPP AUTOMOTIVE!!!

Thank you for the kind words and excellent review, Honney! We appreciate you as a customer and we're glad that we were able to provide great towing services. Please don't hesitate to reach out with further feedback and we hope to see you back soon!

- Gary Sapp Automotive
5

Gary Sapp has been servicing the bus and van for Grace Child Development Center since 2017. The service is excellent and the owner, Gary, is very involved and makes sure you are satisfied. I love that they always try to get my vehicles in and out while making sure everything is ready to go for me to provide service for the families that are depending on me. Thanks, Gary Sapp's!

Thank you for the amazing review, Pamela! We appreciate you as a valuable and loyal customer. We pride ourselves on being able to deliver a great experience at our shop and we're glad that you have received exactly that. Please don't hesitate to reach out with further feedback or questions and we hope to continue seeing you at the shop!

- Gary Sapp Automotive
5

A group of honest mechanics! Very refreshing!!

Thank you for your excellent rating, Missie!

- Gary Sapp Automotive
5

Excellent repair quality and top notch customer service. I had some parts that needed to be ordered for my repair that took a couple days to arrive. They kept me in the loop the entire time. I got my car back yesterday, and it is running like a dream.

5

Been going to Gary's since he's had a shop. Gary is one of the most honest and conscientious mechanics I've ever met. He once spend hours of his own time searching for the cause of a recurring problem on my old Nissan just because he couldn't stand to see it leave the shop again without knowing it was fixed for good. You don't get that level of commitment from most mechanics, in my experience.

5

Zach, dispatched by AAA, was extremely helpful, courteous, and put up with me looking over his shoulder. His service went above and beyond!

5

Very professional and found out what was wrong with my car, I will be going back there if I have any more issues