5

If you ask around Pensacola who’s the Best in auto repair, Gary Sapp is the first one mentioned & top of mind...for good reason. Every time I visit the shop, I see something else that they fix besides cars (RVs, commercial vehicles, little trucks, big trucks, vans of all types). The owner is hands on and has dozens of certifications. This place can obviously fix anything & everything. I get the oil changed on my suv here but feel 100% confident the man can fix anything. Wouldn’t go anywhere else at this point. They also are down to earth and not pretentious, what you see is what you get. Nice people

Thanks Stephanie for that amazing review and kind words! We are so happy you are pleased with the work we do. It's customers like you that make what we do worthwhile. We look forward to working with you again in the future.

- Gary Sapp Automotive
5

Quick and easy to deal with and fast at getting your car out the first time. Friendly staff and won't give you a run around trying to get more money out of you

Wow, Thanks Jessica for the awesome review! We appreciate your continued business.

- Gary Sapp Automotive
1

I am not one for reviews. I am a triple A member and unfortunately Gary Sapp Automotive's TRAVIS SMITH was the scheduled driver to come get me because of a flat tire. Let me tell you, if you want an unprofessional driver, with a terrible attitude and someone to make you feel like its your fault you had a call then GARY SAPP AUTOMOTIVE IS THE PLACE FOR YOU. The truck driver called me 15 minutes after the triple A call was placed and was upset because “he would have to put his lunch on hold to come get me”. I then wait 2 hours for the truck driver to get there and when he does he does not acknowledge me at all.. so I say “hey how are you?” He then gets out of the truck and says “what did you just say to me?” I repeat what I said, and he says “ you want to try that again or do you want me to leave you?” I respond and say “no I don’t want you to leave I have been waiting 2 hours for you to get here.” He then gets in the tow truck and leaves and I am left stranded in a parking lot for 4 hours. I will NEVER use this company.

We are sorry you had a bad experience, Carly. We are contracted by AAA and we have to follow the mandatory protocol for each call and have to take the calls in the order that they provide for us. We get to each call as quick as we can after we have left the previous one. We deeply apoligize for any inconvienence this may have caused you. We want all of our customers to have a good experience and we will use your feedback to learn and improve for the future.

- Gary Sapp Automotive
5

Needed to have my car serviced they were helpful and knowledgeable as to what needed to be done. The cost was very reasonable. I will be back and recommend them highly.

Thank you for your glowing review, Deborah. We are so happy you had a great experience with us. We appreciate your business and look forward to working with you again.

- Gary Sapp Automotive
5

We use Gary Sapp for maintenance on all our vehicles. They are very trustworthy and helpful and always do a great job! Very dependable and great service every time we use them.

Thank you for taking the time to give us such a great review, Angela. We appreciate your continued business.

- Gary Sapp Automotive
5

Thank you so much for getting our flower shop fleet ready to use for deliveries at Valentine’s Day !!! Gary, you and your staff are amazing !!

Wow Thank you for that amazing review, Deborah! We know how important it is to have your fleet on the road and running efficiently for your business. Thank you for your continued business.

- Gary Sapp Automotive
5

Gary Sapp Automotive worked on my Yukon installing an airside conversion kit. They did a. Amazing job! I definitely recommend them for all my vehicle maintenance!

Wow thanks for the 5 stars and recommendation, Chris. We appreciate your continued business.

- Gary Sapp Automotive
5

Just had a very pleasant interaction with Andre who came out to jump then replace my battery. He was friendly, funny and everything you would want representing your company. He made a crummy Monday turn into a very positive experience. What a great employee you have!

5

Gary towed my nephew today made a bad situation good !!!! Very professional!!!!! Thank you GSA

5

Gary Sapp Automotive is great! They provide quality and efficient service. They are also very professional and affordable.