Heart and Cross

Pensacola Auto Repair

165 reviews
6806 Pine Forest Road
Pensacola, FL 32526
(850) 944-3340
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5

Jeremy is a fantastic guy! He called me in advance of arriving at my location to tow the Trailblazer. He was very polite and patient on the telephone. His warm voice comforted me. He has compassion for the clients. Well done, Jeremy! I can tell that you work hard because you care about people

Thank you, Katherine! Thank you for the kind words and 5-star review! Glad to hear Jeremy was able to help out and get you taken care of. We know how stressful situations like these can be and want each customer to feel fully cared for. If you have any questions in the future, don't hesitate to reach out!

- Gary Sapp Automotive
5

I got a flat tire on the interstate last night on my way home from work. AAA said it would be an hour before I got service but Tyrrell with Gary Sapp Automotive called me right away and was there in 15 minutes. He was very courteous and professional and had me back on the road in no time. Thank you so much!

5

These guys were very fast, very professional common and very very much appreciated. Thank you Tyrell with Gary Sapp automotive

Thank you for the 5-star review, Sandra! We take great pride in the work we do and the service we provide so we're glad to hear Tyrell made for a positive experience. We hope to be top-of-mind for you in the future with any of your automotive service, maintenance, and repair needs. If you have any questions, don't hesitate to reach out!

- Gary Sapp Automotive
5

5 Stars and then some.... Excellent service.. honest and trustworthy!!!

5

Easy scheduling, great service, friendly staff and clean facility. Thank you so much!

5

Easy scheduling, great service, friendly staff and clean facility. Thank you so much!

Thanks so much! Glad to hear it was a great experience for you and we look forward to serving you for many miles to come. If you have any questions in the future, don't hesitate to reach out!

- Gary Sapp Automotive
5

Jimmie and Dolly were GREAT and I love that they have an office cat! Thanks so much for ALL your help and I will definately be coming back for any automobile needs! :D

Thank you so much, Kristi! We're happy to hear it was a positive, 5-star experience for you and we hope to be top-of-mind for you in the future with any of your automotive service, maintenance, and repair needs. If you have any questions, don't hesitate to reach out!

- Gary Sapp Automotive
5

Very patient with me

5

Excellent service! We had repairs done in Georgia and the the compressor died after 2 weeks. We came to Gary Sapp's as a gold certified Napa auto care center, and I was very impressed. They got the parts quickly and Jimmie helped me get ahold of the Napa center since the part was under warranty, and the repairs were done in a mere 5 hours, instead of 24-36 hours I expected. I would highly recommend this mechanic to anyone in the Pensacola area.

Wow, thank you so much Robert! Thank you for taking the time to write us, we really appreciate it! Glad we were able to help out and get you back on the road. Thank you for you choosing us in your time of need - we're a proud Gold Certified NAPA AutoCare Center! If you have any questions in the future, don't hesitate to reach out!

- Gary Sapp Automotive
5

Very professional, honest, and helpful! Will definitely return if I'm in the area!

Thank you, Erin! We take great pride in the work we do and the service we provide so we're glad to see that showed through in your experience. If you have any questions or are in the area, don't hesitate to reach out! We're here to help with any of your automotive service, maintenance, and repair needs.

- Gary Sapp Automotive
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