Pensacola Auto Repair

So friendly and so fast! Got us back on the road quickly! Tow truck was timely and very courteous!

Amazing service! We are from out of town and trying to get back home. They towed us to the shop and it was 5pm. The owner looked at my husbands truck and diagnosed the problem. And fixed us super quick! Guy who towed us was extremely nice. Definitely recommend!!

They sold me a lemon & they're outrageous in repairs!!

Best automotive around! Thank you James, you changed my tire and followed me to the tire shop when I had my children in the car!

Took my mother inlaws van in there and let them know she was traveling the next day. He balanced, rotated and aligned it in time for her to go. After she got back from her 1,000 mile trip she said to thank him because it drove so smooth. Many thanks to Gary Sapp Automotive. You have got a repeat customer!

While on vacation our van broke down. Gary & his team worked tirelessly to find the parts we needed & get us back on the road.

Great customer service! Will definately keep taking my vehicles to Gary!

I have used Gary Sapp Automotive for many years. My battery died Tuesday afternoon during threatening weather with my windows rolled down. Gary Sapp drove to my location to try to jump it off then had another employee bring out a new battery and installed it for me all within 30 minutes of calling. Gary Sapp and his crew are professional, courteous and reasonably priced. I will continue to recommend their services and will see them for my next oil change soon.

I have used this company to service all of my vehicles for almost ten years. They always do what they say they are going to do, for the price they have quoted. I never feel as if they are telling me that something is wrong with a vehicle, when in fact there is nothing wrong( I have had this experience at other places). Only when a repair is needed, which relates to safety, do I feel pressure to get a repair made. They have always checked my entire vehicle(s). When I leave Gary Sapp Automotive, I feel that my vehicle is safe and in good repair. These people will take the time to diagnose a problem, explain it to me and explain my options. I never take my vehicles any place else.

I am so grateful for finding Mr. Sapp's business. They have always taken great care with my Jeep, offered great council on it's care, and the prices are more than fair. My Jeep was in there for 4 days getting a lift kit installed. The kit didn't come with front control bushings that would have eliminated excessive wear. Gary's manager, Billy, knows how much I like my Jeep and ordered the correct neoprene bushings, noticed a possible brake rotor problem and had them replaced (still under warranty), and Lord knows what else. It was there for 4 days and Billy felt bad about that. The result was a Bill that was about a $1000.00 lower than I expected. Plus I got a follow up call from Mr. Sapp. It's hard to find a good honest mechanic. I would recommend Mr. Sapp's business to all my neighbors and friends. Therefore, I feel obligated to write this review. I would like to thank Mr. Sapp, Billy, and all the mechanics for their service and advice. Sincerely--Bob Johnson