5

Gary is amazing! I came in with my brake line pouring out fluid. Gary said that he would not let me drive way w/o fixing my brakes. 7 hours later and over twenty feet of brake line replaced I drove my car off that lot. He works hard to ensure that you are safe. I will only take my car there!

1

Had my tire changed by this company and vehicle was damaged. Filed with AAA as instructed and followed suit. Company continued to deny deny deny when I sat there and watched the technician struggle with my car because his tool got stuck on the lug nut. when the flat was changed I went to drive off and suddenly my car would not move. Had to have it towed to a mechanic and the wheel hub replaced because one of the studs was broken off into my hub and locked it up. This company refused to accept responsibility and do the right thing. Customers beware they will NOT follow through with you and make amends behind their damages. It's a shame our business practices aren't better than this!

We are sorry you had a bad experience, Kaitlin. We are contracted by AAA and we have to follow the mandatory protocol for each call and have terms we have to abide by. We try to make sure all of our customers have a good experience, and we will strive to do better in the future.

- Gary Sapp Automotive
5

So friendly and so fast! Got us back on the road quickly! Tow truck was timely and very courteous!

5

Amazing service! We are from out of town and trying to get back home. They towed us to the shop and it was 5pm. The owner looked at my husbands truck and diagnosed the problem. And fixed us super quick! Guy who towed us was extremely nice. Definitely recommend!!

2

They sold me a lemon & they're outrageous in repairs!!

We are sorry you are unhappy with your purchase Barbie. We let all of our customers know when they purchase a vehicle from us they buy it "as is". If we have a vehicle for sale it is usually a vehicle someone has brought to our shop and did not want to go forward with the cost to repair it. At that time they sell us the vehicle and we in turn resell it "as is". We are not in the business of auto sales. Again we are sorry that you are unhappy with your purchase.

- Gary Sapp Automotive
5

Best automotive around! Thank you James, you changed my tire and followed me to the tire shop when I had my children in the car!

5

Took my mother inlaws van in there and let them know she was traveling the next day. He balanced, rotated and aligned it in time for her to go. After she got back from her 1,000 mile trip she said to thank him because it drove so smooth. Many thanks to Gary Sapp Automotive. You have got a repeat customer!

Wow thank you Vincent for the glowing review!

- Gary Sapp Automotive
5

While on vacation our van broke down. Gary & his team worked tirelessly to find the parts we needed & get us back on the road.

5

Great customer service! Will definately keep taking my vehicles to Gary!

5

I have used Gary Sapp Automotive for many years. My battery died Tuesday afternoon during threatening weather with my windows rolled down. Gary Sapp drove to my location to try to jump it off then had another employee bring out a new battery and installed it for me all within 30 minutes of calling. Gary Sapp and his crew are professional, courteous and reasonably priced. I will continue to recommend their services and will see them for my next oil change soon.

Thank you for your awesome review, Kim! We appreciate the recommendations!

- Gary Sapp Automotive