Pensacola Auto Repair

Went to Gary Sapp Automotive yesterday to try and get some tires for my work van. I arrived to pleasant greetings and great personalities. I asked them about trying to get specialty tires fully expecting to be told they would have to order them and would take a while. To my pleasant surprise they informed me they could get them that day. I sat and hung out, and a few hours later I had brand new tires on my company van. The uniformity of work and the class of care is at such a high standard that I will only use Gary Sapp Automotive for all vehicular needs.

Excellent and honest service.....

I live in perdido key area,I will make that drive to Gary's shop for service anytime, well worth the drive,for honest ,knowledgeable service,thanks Gary an ur staff.5 stars

The battery died on our only car. It took me a few hours to get it towed with our roadside assistance and Billy still got me in and completed well before closing even with a second battery that was hard to get to needing to be replaced.. All communication was done over the phone and Billy did an excellent job of keeping me well informed. Great service at a fair price. I even got a follow up call from the owner the next day. Gary has our business in the future for sure.

I've lived in Pensacola for three years now and have been fortunate enough not to have any major vehicle issues. When my truck went down last week I asked all my friends where I should go because I had no idea. Nearly everybody said I should go to Gary Sapp Automotive... and now that will be the answer when somebody asks me to recommend a mechanic. My appointment was set up for this morning, and by this evening I had my truck back in working order. Price was fair, work was fast, and everyone I interacted with was courteous and professional. This is literally everything you could want for automotive services.

Gary and his crews always answer the mail. They have not let me down yet. I take my personal and business vehicles there for service and repair. I appreciate what Gary and his crew do.

While traveling from Illinois, we encountered catastrophic brake failure. Doug, Gary and the young mechanic were quick to "shuffle" our breakdown into their already busy schedule. After a short wait - with Diesel - we were on our back home.....safely!! Doug was patient, calm and professional in advising us of what repairs were being recommended. Gary and his staff are truly angels among us!

Doug & Billy were great. I enjoyed meeting them and talking with them. Even the mechanic that that did the tune up was friendly and jovial. I must admit, Diesel, is my favorite staff member though 😉.

Very informative on things I need to think about.